Account Deletion
Clear, public-facing policy information for how Sinoa operates, how your data is handled, and how to use the product responsibly.
1. App and Developer
App name: SINOA.
Developer: RhythmIQ Insights LLC.
2. Delete Your Account In The App
If you can access the SINOA mobile app, go to Settings > Privacy & data > Delete account.
The app asks you to type DELETE before deletion. Account deletion removes your account record and supported retained live data, including uploads, generated Pattern Summaries, pattern history, support access requests, saved sessions, and synced diagnostics from live systems.
3. Request Deletion Without The App
If you cannot access the app, email security@rhythmiqi.com from the email address associated with your SINOA account and request account deletion.
Support may ask for limited information to verify account ownership before processing the request.
4. Retention Notes
Backups are encrypted. Backup or snapshot deletion may not happen immediately and is not guaranteed on the same timeline as live-system deletion.
Some records may be retained when required for security, fraud prevention, legal compliance, or billing dispute handling.